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Learn More About Resources

Iowa offers various types of services and resources to help and assist Iowans, no matter the age. Click on a tab below to learn more about each topic. 

Making the Call

An older woman sitting inside her home, smiling as she talks on the phone.A few things to know before you call:

  • Everyone seeking treatment will meet with a counselor to complete an assessment.  The assessment identifies the type of treatment that's the best fit. No one type of treatment is right for everyone; to work, the treatment needs to meet your individual needs.  While in treatment, your counselor continues to reassess your treatment needs.
  • In some cases, an assessment indicates withdrawal management is the next step.
    • Withdrawal can at times be severe (hallucinations, tremors, etc.).  Withdrawal management uses medication to keep them safe.  Length of care is usually a few days.
    • Withdrawal management can take place at a hospital, residential unit, or outpatient program.  In all cases, the patient is under close medical supervision. 
    • Withdrawal management, for some people, is the first step in treatment. 

When you call

A younger woman standing outdoors, focused on her phone while texting, with a relaxed and content expression.When you call, program staff will ask questions about yourself. You can ask questions too.  Answering the questions as best you can is important to match you to the right services.  Many facilities offer same day or walk-in services.  

Questions you may be asked

  1. Calling for yourself or another individual?
  2. Types of drugs or alcohol used, how much and for how long. 
  3. Are you pregnant?
  4. What medications are you taking?
  5. Financial resources you may have to pay for treatment (insurance, money from a loved one, etc.)

Questions you may want to ask

  1. When can I get an appointment?
  2. How much will treatment cost? 
  3. Do you accept my insurance?
  4. What do I need to bring? What should I not bring?
  5. How do I get to the program? Is there public transportation? Can you pick me up?
  6. Other questions that are important for you and your situation:
    • Is smoking allowed?
    • Childcare options available?
    • What medications am I allowed to bring? 
    • How will my family be part of my treatment?